Job description:Overview
At Hotel Opportune Vancouver, we pride ourselves on creating memorable guest experiences in a professional and welcoming setting. We are looking for a Front Desk Agent who shares our passion for hospitality and delivering outstanding service. As the first point of contact for our guests, you will play a key role in ensuring their stay is seamless, comfortable, and enjoyable. From managing reservations and check-ins to handling inquiries and promoting our hotel services, you’ll help create a positive and lasting impression.Responsibilities
Welcome and assist guests with check-ins, check-outs, and inquiries
Answer calls, manage reservations, and confirm bookings
Handle payments (cash, card, check) and balance daily transactions
Audit, verify, and reconcile daily revenue documentation
Manage room assignments, inventory, and availability
Respond promptly and professionally to guest requests, concerns, and complaints
Promote hotel amenities, services, and features




Support smooth front desk operations while maintaining a warm, skilled presence

Experience
We’re looking for someone with at least 6 months to 1 year of experience working at a hotel front desk position. You should be comfortable communicating in English (both spoken and written) and be confident using computers, including tools like Excel, Google Sheets, and other basic systems.
Solid communication and interpersonal abilities
Excellent problem-solving and multitasking skills
Proficiency with hotel management systems/software
Basic math and computer literacy
Ability to stay calm and courteous under pressure
Availability: Must be able to work all shifts (days, evenings, nights, weekends, and holidays)
Education: Must be fluent in English (reading, writing, speaking). Bilingual candidates are an asset.

Pay: $18.50-$19.00 per hour

Work Location: In person

📌 Front Desk Agent Vancouver
🏢 Hotel Opportune
📍 Vancouver