BOUTIQUE DIRECTOR

CARTIER | CANADA, YORKDALE

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing recent products in line with the values of our Houses, through a process of permanent creativity.

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Job Mission

The Boutique Director leads and elevates the team to provide exceptional experiences for all clients –achieving or exceeding the boutique's sales goals.



The Boutique Director inspires their team and others to cultivate each client encounter into an ongoing, trusting relationship that will continue to drive the Cartier legacy.

Key Responsibilities

Business Acumen & Commercial Performance
Contributes to the overall Boutique growth
Initiate and lead the implementation of growth strategy plans
Drive changes by developing sustainable and agile business strategies
Communicate local market and competitor strategies; identify and target ways of driving business and staying ahead of competition through our own values, products, tools, and resources
Proactively identify business challenges and create realistic solutions and measurable success goals
Drive sales and care service teams to consistently achieve or exceed sales targets and KPIs
Master expertise of the boutique business and assess local m

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