Mentimeter is an engagement tool with a explicit goal in mind: to turn presentations into conversations. With real‑time interactivity and clear visualisations, we help people participate, engage and become more productive, turning passive meetings, airless classrooms and drawn‑out trainings into valuable and memorable moments.

We believe that the best results come from doing things together. With you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. Mentimeter’s Strategic Accounts represent our most complex and high‑value enterprise partnerships. You will be part of building the first Strategic Accounts team in North America and work deeply with these enterprise customers across multiple business units and regions, requiring executive alignment, structured account strategy and proactive commercial leadership.

Responsibilities

Own a focused portfolio of 5 to 10 strategic enterprise accounts with full commercial responsibility for retention and expansion.

Develop and execute comprehensive account plans for every account, including clear stakeholder mapping of economic buyers, decision makers and champions.

Proactively lead renewal strategy well in advance of contract timelines, ensuring structured risk mitigation and forecast accuracy.

Identify, qualify and drive expansion opportunities across regions, business units and use cases.

Lead complex commercial negotiations, including pricing discussions and multi‑year agreements.

Build and maintain strong, multi‑threaded relationships with senior stakeholders,



including C‑level and budget owners.

Conduct structured business reviews to align on value, strategic priorities and long‑term partnership roadmap.

Translate customer business objectives into clear value positioning and commercial opportunities.

Segment and prioritise accounts based on growth potential and risk, managing the portfolio proactively rather than reactively.

Act as the commercial lead internally, collaborating with Senior Customer Success Managers and other cross‑functional stakeholders to align adoption, value realisation and growth strategy.

Maintain disciplined pipeline management, CRM hygiene and forecasting practices.

Surface strategic customer insights to Product, Marketing and Leadership to strengthen Mentimeter’s enterprise offering.

Must‑haves

8+ years of experience in Enterprise SaaS sales or strategic account management.

Proven track record managing complex, multi‑stakeholder international accounts.

Demonstrated success in driving both retention and expansion.

Strong executive presence and ability to influence senior decision makers.

Experience leading complex commercial negotiations and multi‑year agreements.

High business acumen and analytical thinking.





Structured approach to account planning and portfolio management.

Excellent communication skills.

Responsibilities not included

Prospecting and closing brand‑new logos (account executives do that).

Roll‑out and adoption of our enterprise solution is mainly done by Customer Success Managers (although for certain accounts it may be done by you as well).

Day‑to‑day support (we have minimal support, and a support specialist is responsible for this).

Resources we have

World‑class lead generation from the Marketing and Product teams.

Marketing and Sales team to support in analysis and tactics.

A Sales Operations, Sales Enablement, Sales Engineering and Business Development department that provides projects to continuously support the sales team.

Professional tool stack (Intercom, Mixpanel, Google Analytics, Salesforce, SalesLoft, PlanHat, Looker, Hex).

Compensation Model
We apply a non‑commission based salary model in all of our sales roles, which has proven to be very successful and appreciated across the team. The salary range for this role is $126 k to $170 k annually.

Employment model
Mentimeter is a Hybrid Workplace. You will be expected to be in‑office 3 days a week.

Benefits
Mentimeter offers a competitive compensation and benefits package, including pension contributions. We provide a diverse and inclusive work environment and continuous career development, including access to a leadership programme, external personal coach and relevant education.

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📌 Strategic Account Manager (Ontario)
🏢 jobr.pro
📍 Ontario