We appreciate your interest in employment with Barry’s! Barry’s is committed to a policy of equal employment prospect, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department ([email protected]).

Key Responsibilities
Studio Operations

Works collaboratively with Barry’s Operations leadership team to foster and preserve the corporate mission, vision, and values

Maintain a 40 hour per week working presence in studio, showcasing best of brand skills while there

Lead the studio team in knowledge and motivation to drive class, fuel bar and retail sales that exceed all studio goals and targets

Serve as the leader on duty, overseeing seamless class check-ins, opening and closing the studio in accordance with all policies and procedures, and overseeing studio staff on duty

Partner with the GM to analyze key business performance indicators (paid attendance, first timers, utilization, conversion, and labor) and bring any insights or suggestions to regional leadership on a weekly and monthly basis

Participate in monthly studio business unit meetings, reviewing P&L; and opportunities to drive incremental business performance

Support the GM to conduct regular brand audits of all studio spaces and manage projects to ensure facilities are clean and updated, working with local and corporate leadership on quick execution of facilities initiatives and repairs





Provide operational support to the GM as required by business need, assisting with studio accounting, timecards, inventory, ordering, and scheduling needs

Team Management

Foster the creation of a supportive and inclusive environment to ensure a positive, and engaging experience for all team members and clients

Assist the GM in hiring, coaching, onboarding and developing a service-minded and high performing team; while creating a talent bench

Supervise studio team members on shift, aiding with, as well as coaching and mentoring to deliver on the client experience

Drive teamwork, collaboration, and cohesion among all studio staff to consistently, efficiently, and effectively meet day‑to‑day operational needs

Support a performance culture of ownership, continuous improvement and goal achievement

Work alongside team members in all departments to provide hands‑on coaching, training, and development

Operate autonomously in the spirit of the Barry’s code of conduct in the absence of the GM adhering to all P&C; policies, procedures and guidelines

Hospitality Management

Partner with GM to oversee the implementation and execution of all hospitality processes, ensuring all team members have been consistently trained and their skills are continuously developed

Train and provide ongoing development to team members in service of ensuring a consistent client experience and upholding our mission, vision, values, and hospitality standards

Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity,



in accordance with guidelines to drive community and retention

Brandbot

Ensure all client matters are properly and swiftly resolved or escalated, and ensure consistent and adequate follow through to all client inquiries

Community Marketing and Business Development

Drive business through clienteling, sourcing new customers, and fostering ongoing productive relationships with customers

Build and foster strong, meaningful relationships with the studio team and client community, proactively identifying opportunities to show recognition or gratitude, enhance engagement, and/or address conflicts

Partner with the GM and marketing leadership to localize and implement national campaigns and initiatives

Oversee and report on the impact of the community‑building budget

Requirements

1‑3 years of fitness management or relevant related experience (hospitality, retail, food/beverage, etc.).

Bachelor's degree or equivalent experience.

Availability for full‑time work during non‑traditional hours, including early mornings, late evenings, weekends, and holidays.

Ability to train, lead, motivate, and delegate to a team of employees.

Ability to handle multiple projects in a fast‑paced environment and in a time‑sensitive environment.

Ability to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients.

Exceptional written and oral communication, organization, and time management skills.

Detail‑oriented mindset, with an eye for customer satisfaction.

Proven dependability and reliability.

Friendly, outgoing personality and can‑do, optimistic attitude.

Professional in appearance and behavior at all times.

Enthusiasm for the Barry’s brand.

Ability to kneel, bend, reach, climb, and stand for long durations of time.

Ability to move and lift equipment and supplies of 30+ pounds.

#J-18808-Ljbffr

📌 Assistant General Manager (Alberta)
🏢 Barry's
📍 Alberta