Si vous êtes un leader naturel capable de performer sous pression et fier d'aider les gens à se relever après un sinistre, ce poste est pour vous. En tant que Gestionnaire en mesures d'urgence, vous dirigerez les équipes lors d'interventions d'urgence et de projets de restauration, en veillant à ce que chaque mandat soit exécuté de façon sécuritaire, efficace, et selon les plus hauts standards de qualité. Votre expertise, votre sens de l'organisation et votre leadership permettront aux clients de retrouver une tranquillité d'esprit tout en assurant le bon déroulement des projets du début à la fin.

If you're a natural leader who thrives under pressure and takes pride in helping people recover from disaster, this is the role for you. As an Emergency Mitigation Manager, you'll lead teams through emergency response and restoration projects, ensuring every job runs safely, efficiently, and to the highest quality. Your expertise, organization, and leadership will help clients regain peace of mind while keeping projects moving smoothly from start to finish.

UNE JOURNÉE DANS LA VIE D'UN GESTIONNAIRE EN MESURES D'URGENCE
À titre de Gestionnaire en mesures d'urgence, vous serez la personne de référence pour toutes les interventions d'urgence. Vous superviserez plusieurs projets actifs à la fois, en coordonnant les équipes, les sous-traitants et les équipements afin de garantir le respect des échéanciers, des normes de sécurité et de la portée des travaux. Vous effectuerez des inspections de chantier, gérerez les relevés psychrométriques et vous assurerez de la bonne installation des équipements de séchage et de désodorisation. Vous accompagnerez et développerez les techniciens, animerez des rencontres de sécurité et donnerez des directives claires afin de maintenir les équipes mobilisées et performantes. La collaboration étant essentielle, vous travaillerez étroitement avec les gestionnaires de projets,



les experts en sinistre et les clients afin de résoudre les défis, assurer les suivis et maintenir une communication transparente. Votre leadership garantira que chaque intervention reflète le professionnalisme, l'efficacité et le souci du client de l'entreprise.

A DAY IN THE LIFE OF AN EMERGENCY MITIGATION MANAGER
As an Emergency Mitigation Manager, you're the go-to expert for all things emergency response. You'll oversee multiple active projects, coordinating crews, subcontractors, and equipment to ensure each job meets scope, schedule, and safety standards. You'll conduct site inspections, manage psychrometric readings, and ensure proper equipment setup for drying and deodorization. You'll mentor and coach technicians, lead safety meetings, and provide clear direction to keep the team focused and effective. Collaboration is key—you'll work closely with Project Managers, adjusters, and clients to solve challenges, update progress, and maintain full transparency. Your leadership ensures every response reflects the company's professionalism, efficiency, and care for the customer.

QUALIFICATIONS

Minimum 5 years of experience in the restoration or emergency industry, preferably within the Emergency and Contents division.

Minimum 2 years of leadership experience managing teams, coaching, and developing employees.

Advanced understanding of water remediation procedures consistent with IICRC S-500 Standards, including psychrometric reporting.

Strong knowledge of moisture reading instruments, drying sciences, and cleaning agents for various loss types such as sewage or mold.

Skilled in demolition, tear outs,



and protected work practices with the ability to mentor others.

Proficient in Microsoft Office suite, mobile devices, and relevant applications.

Excellent communication, negotiation, and conflict resolution skills.

Strong organizational and leadership abilities with a focus on safety, quality, and efficiency.

College certification in Environmental Studies, Environmental Technician, or related construction or building discipline, an asset.

IICRC Certifications: Water Remediation Technician (WRT), Applied Structural Drying (ASD), Fire and Smoke Restoration Technician (FSRT), Applied Microbial Remediation Technician (AMRT), and Odor Control Technician (OCT) certifications.

Forklift certification, an asset.

Provincial Asbestos certification, preferred.

Valid driver's license and clean driving abstract.

Fit test and other safety certifications.

Includes participation in a rotating on-call schedule.

Ability to complete work activities that may involve material handling, lifting, climbing, and the use of personal protective equipment including respirators, safety footwear, and other required gear.

WHO WE ARE & BENEFITS
First Onsite is dedicated to helping communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching. Opportunities to learn, grow, and build a lasting career across Canada are available in a culture that values care, collaboration, and doing the right thing.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of any accommodation(s) required.

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📌 Gestionnaire en mesures d’urgence/ Emergency Mitigation Manager (Quebec City)
🏢 First Onsite Property Restoration
📍 Quebec City