Job Summary
Location: Toronto, ON (Hybrid – 4 days onsite at Queens Quay)

Contract Duration: May 18, 2026 – November 18, 2026

Rate: $80–$100/hour

We are looking for a Senior Salesforce Functional Lead to join a high performing agile team delivering enterprise scale solutions on Salesforce Financial Services Cloud. This is an exciting opportunity to work on a major digital transformation initiative focused on modernizing advisor and customer relationship platforms within a highly regulated financial services environment.

You will play a key role in bridging business and technology teams, helping shape scalable Salesforce solutions that drive operational efficiency, customer experience, and business value.

Responsibilities

Partner with stakeholders across Retail Banking, Commercial Banking, Operations, Risk, Compliance, Private Banking, and other business units to understand and refine business requirements

Lead discovery sessions, workshops, and solution walkthroughs

Translate business needs into functional requirements, epics, and user stories

Identify opportunities for process optimization and automation using Salesforce capabilities

Design scalable Salesforce Financial Services Cloud solutions aligned with enterprise architecture and compliance standards

Collaborate with Product Owners, architects, developers, and technical leads to prioritize and deliver features

Guide functional designers and support development teams throughout delivery cycles

Define KPIs,



success metrics, and acceptance criteria tied to business outcomes

Support change management, stakeholder enablement, and user adoption initiatives

Drive continuous improvement initiatives across processes and delivery practices

Must Have

5+ years of experience as a Salesforce Functional Lead

Robust hands‑on experience with Salesforce Financial Services Cloud (FSC)

3+ years of experience within the financial services or banking industry

Experience delivering enterprise scale Salesforce implementations in regulated environments

Strong understanding of integrations with core banking systems and enterprise data platforms

Experience working within Agile delivery environments

Strong knowledge of Jira, Confluence, and DevOps practices

Excellent communication and stakeholder management skills

Nice to Have

Deep understanding of banking workflows, customer lifecycle management, and financial compliance processes

What You’ll Bring

Strong leadership and collaboration skills

Ability to work effectively with executives, business stakeholders, and technical teams

Strategic mindset with a focus on scalable and sustainable solutions

Passion for innovation and continuous improvement

If you are an experienced Salesforce Functional Lead with strong FSC expertise and a background in financial services transformation, we would love to connect with you.

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📌 Salesforce Functional Lead (Ontario)
🏢 Infotek Consulting
📍 Ontario