Job Description:

About the Cougars Athletics and Recreation Department

Mount Royal University Cougars Athletics and Recreation takes an inclusive, student-centered approach in offering groups and individuals opportunities to bolster their health and wellness through a wide range of programming and activities ranging from beginner sports enthusiast to our eight Cougars varsity athletic programs.

About the Role

Fitness Centre Associates are enthusiastic individuals who have a positive attitude and take pride in a job well done. They also have an outgoing, fun, yet qualified attitude. They are responsible for delivering an exceptional customer experience to our members in support of our Recreation and Athletic programs.

Seeking candidates with versatile schedules for mornings, afternoons, evenings, and weekends. From September 1st to December 31st, 2026

Responsibilities
Supervise users and the surrounding area actively, and enforce the rules and regulations.
Assist at the fitness centre desk
Assist with lending small equipment to our users
Ensure the fitness centre is clean and tidy at all times




Identify and report when equipment is in need of repairs
Perform regular area equipment checks
Handle and resolve customer complaints
Provide information and retain knowledge about various personal training packages, memberships, programs, and services
Perform various tasks assigned by direct supervisors or shift leads or other Recreation staff
Assist with facility setup for courses and rental groups
Respond to and assist with various first aid situations

Qualifications
High School diploma or equivalent
1 - 6 months of related experience
A passion for movement, people, and providing a welcoming, protected environment.
CPR and First Aid

Salary: $15.45 - $19.44 per hour

Closing Date: Open until suitable candidates are found

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 4321, CV.pdf).

📌 Fitness Centre, Member Services Representative Calgary (Canada)
🏢 Mount Royal University
📍 Canada