Position Summary Reporting to the Head of Risk, TSX Trust, the Operational Risk Analyst is a critical second‑line defense role focused on the integrity of our internal ecosystem. You will be responsible for ensuring the firm operates within OSFI E‑21 expectations by identifying, assessing, and mitigating risks arising from people, processes, systems, and external events. This role moves beyond mere compliance to proactively stress‑test our operational resilience.
Responsibilities Support the maintenance of the Operational Risk Management Framework (ORMF), ensuring that transfer agency and corporate trust services operate within defined risk appetite limits.
Facilitate Risk Control Self‑Assessments (RCSAs) across business units to identify blind spots and validate the design and operating effectiveness of key controls.
Lead the collection, aggregation, and analysis of Key Risk Indicators (KRIs); develop automated dashboards to provide the Risk Management Committee (RMC) with early warning signals of process degradation.
Monitor the incident lifecycle, performing deep‑cause analysis on OREs to ensure permanent remediation and prevent recurrence of operational failures.
Conduct rigorous materiality and risk assessments for new and existing outsourcing arrangements, ensuring alignment with OSFI B‑10 guidelines.
Provide operational oversight for privacy protocols and business continuity initiatives, ensuring data integrity and service availability.
Systematically manage the lifecycle of audit findings and self‑identified issues within Resolver, ensuring business owners meet remediation deadlines.
Act as the lead coordinator for DCRO meetings, synthesizing complex risk data into actionable executive reports.
Qualifications Education: Undergraduate degree in Business, Finance, or a related field.
Certifications: CRM (Canadian Risk Management) or PRM (Skilled Risk Manager)



designation is a significant asset.
Experience: 2–4 years within an Internal Control, Audit, or Operational Risk function.
Regulatory Fluency: Strong working knowledge of OSFI Guidelines (specifically E‑21 and B‑10) and risk frameworks such as COSO or ISO31000.
Analytical Rigor: Proven ability to perform root‑cause analysis and connect the dots between disparate operational incidents.
Systems Knowledge: Proficiency in GRC tools (preferably Resolver) and data visualization tools (e.g., Tableau or PowerBI) for risk reporting.
Communication: Ability to challenge first‑line business owners effectively while maintaining professional relationships.
Complexity Management: Ability to apply sound judgment and decision‑making skills in high‑pressure situations with incomplete information.
Compensation & Work Requirements This role is hybrid (2‑3 days/week in the office) – based in Toronto, ON. Salary range: $60,000/year – $80,000/year CAD. The salary offered may vary based on the successful candidate’s relevant knowledge, skills, and experience.
Benefits Explore emerging technology and innovation, ventures and digital finance shaping the future of global markets.
Connect with worldwide hubs and experience powerful global impact.
Contribution to mission‑critical systems driving economic advancement, innovation, and growth.
Wellness initiatives and flexible workstyle, recordable leaves.
Growth opportunities across the TMX ecosystem.
Additional Information Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in Canada. TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

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📌 Operational Risk Analyst (Ontario)
🏢 TMX Group
📍 Ontario