Power King is seeking a highly organized and motivated Scheduler to join our team. This is a home-based position operating out of Sutton, Ontario. The Scheduler is a key liaison between our customers and service crews and serves as the first point of contact for day-to-day operations.

This role is responsible for accurately and efficiently scheduling recurring service appointments in accordance with fire code requirements, while balancing client needs with crew availability. Our service crews work night shifts, while office coordination and client communication take place during regular daytime hours.

Key Responsibilities
Handle a high volume of incoming calls and emails professionally and promptly
Proactively contact customers to schedule services, confirm details, and verify database information
Coordinate schedules for 6–7 service crews, averaging 2–3 jobs per crew per shift
Investigate, troubleshoot, and resolve customer inquiries and scheduling conflicts
Maintain accurate and up-to-date customer and job records in the database
Schedule recurring and recent customer appointments 3–4 weeks in advance, adjusting as needed
Assist with additional administrative duties as required

Qualifications & Skills




Excellent verbal and written communication skills
Strong customer service skills with a positive, upbeat attitude
Ability to prioritize tasks, understand urgency, and work under pressure
Highly organized with solid attention to detail
Self-motivated and proactive problem solver
Confidence communicating with clients via phone and email
Knowledge of Toronto and GTA geography is an asset (services booked centrally across Ontario)
Experience or knowledge of commercial exhaust cleaning is an asset
Proficient with Windows, Excel, and internet-based platforms (e.g., ServiceTrade, Google Maps)
Team-oriented, dependable, and able to work independently
Reliable with excellent attendance

Training & Support
Ongoing in-house training and support provided

Compensation & Benefits
Competitive hourly wage: $22.00–$28.00, based on experience
Dental care
Extended health care
Vision care
Flexible schedule
In office parking

Job Types: Full-time, Permanent

Pay: $22.00-$28.00 per hour

Advantages:
Dental care
Extended health care

Work Location: In person

📌 Scheduling Coordinator Beaverton
🏢 Power King Exhaust Cleaning
📍 Beaverton