This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Please submit one application only to be considered for this opportunity. Thank you.

Inspirational, innovative and entrepreneurial – this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology – Support Services team as an IT Coordinator. This diverse team of tech‑savvy problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. As a trusted advisor, you’ll support, utilize, and maintain MNP’s technology to ensure smooth IT operations, enabling team members to work efficiently and effectively.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid‑market business practices.

Responsibilities

Provide deskside support to team members both locally and remotely across Canada

Support the deployment, configuration and use of our core set of applications, including tax and accounting applications

Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices

Implement and maintain equipment standards, policies and support processes

Install software and deploy hardware as required

Perform data recovery operations

Utilize ServiceNow ticketing and Knowledge Base systems

Be able to work independently and as a member of a larger Technology team

Deliver one on one and group training, both in person and remotely

Flexibility to work overtime, as necessary

Availability to work occasional shifts outside of standard hours or in an on‑call rotation, as necessary





Maintain flexibility to travel regionally

Skills And Experience

Technologically savvy with a strong ability to learn applications and systems quickly

Relevant IT experience is considered an asset

Customer service experience

An understanding of the following is considered an asset:

Active Directory

Networking concepts

Installing and troubleshooting print devices

Imaging hardware

Backup systems

AV Equipment

PowerShell

Knowledge of the following Microsoft based Operating Systems and software is considered an asset:

Windows 10

Office 365

Teams

OneDrive

A basic understanding of telephony systems and concepts

Written and verbal French and English language skills, due to frequent collaboration with English-speaking teams/clients across Canada and some client deliverables/regulatory reporting obligation are in English

Familiarity supporting key applications such as TaxCycle, CaseWare and other consumer accounting packages would be considered an asset

Experience in asset management and planning preferred

Experience working with the business to assess business needs would be beneficial

MyRewards@MNP
With a focus on high‑potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, versatile benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible Dress For Your Day environment, firm sponsored social events and more!

Diversity@MNP
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

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📌 IT Support Technician (Quebec City)
🏢 MNP
📍 Quebec City