Overview
We are seeking a skilled and detail-oriented Collision Shop Estimator to join our team. The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.

Duties
Handle appraisals, repair orders and supplements from start to finish
Produce complete, thorough and accurate collision damage appraisals according to the appropriate insurance company ( or other referral source) guidelines using the proper electronic estimating software
Upload initial,



supplement and final bills as necessary to the insurance company
Ensure ongoing communication with insurance partners, production staff and customer service specialists

Requirements
Solid understanding of: Mitchell Repair Centre, Audatex/Qapter, Collision Link, Partsbridge, Parts Kick
Bodyshop Connect experience is an asset
Knowledge of repairs and OE guidelines
Ability to prioritize, organize and plan work under your own initiative in a busy setting
High school diploma or equivalent
Basic computer skills

Schedule
Monday to Friday ( 7:30am to 5:30pm)
Saturdays as needed ( 8:00am to 12:00pm)

Compensation is commensurate with skill, education and experience

Perks are 100% company paid

Job Type: Full-time

Pay: From $60,000.00 per year

Advantages:
Dental care
Extended health care
Vision care

Work Location: In person

📌 Estimator Collision Repair Niagara Falls
🏢 CARSTAR Niagara Falls
📍 Niagara Falls