Our client is hiring a contract Senior UX / Market Researcher with a robust quantitative and banking industry background to join their team working on in-app experiences associated with their personal banking business unit reporting to the Senior UX Research Manager.

T4 Hourly Rate: up to $85/hour

Incorporated Hourly Rate: up to $100/hour

Duration: 6 months

Location: Toronto - Hybrid - Monday/Wednesday/every other Friday (10 days/month)

Requirements:
Mixed method researcher with robust quantitative skills (Qualtrics specifically) and experience conducting market research
Must have familiarity with industry reporting (e.g., JD Power, eMarketer, Forrester, etc.)
Must having banking industry background - Experience with credit card products, rewards programs, or cardholder journeys is strongly preferred
Experience conducting competitive assessments and translating market, experience, and feature benchmarking into actionable product and strategy recommendations
Ability to connect customer insights, analytics, and market trends to strategic investment decisions and prospect prioritization.
Light design within Figma - a big plus!

📌 User Experience / Market Researcher Toronto (Canada)
🏢 Swoon
📍 Canada