We are seeking a highly skilled and experienced Senior Workflow and Microservices Lead to join our dynamic team with a proven track record of successfully leading and delivering complex technology projects. The successful candidate will be instrumental in designing, developing, and maintaining robust, scalable, and secure applications using cutting‑edge technologies, and will be responsible for Client lifecycle management, KYC lifecycle, Workflow (BPMN, CMN) and Rules (DMN, BRE) practices, and low‑code platform contributions to our core platforms and services.
Responsibilities Design, develop, automate, test, maintain, and deploy highly effective, manageable, monitorable, and configurable client lifecycle management workflows/Case focusing on KYC.
Work with COTS (Commercial off the shelf) SaaS systems.
Architect, implement, and evolve workflow and rules solutions. Collaborate with cross‑functional teams, including product owners, architects, and other engineers, to define, design, and ship new features.
Perform mandated code reviews and contribute to a culture of continuous improvement.
Integrate workflow with Citi’s Internal systems using the tool’s array of capabilities.
Embrace AI for Dev team and Operation efficiencies.
Build scalable, distributed, highly available systems capable of handling millions of transactions.
Identify cost‑effective yet scalable solutions for the firm.
Write unit tests and automation tests for development.
Deliver testable, maintainable, scalable, and configurable code.
Soft Skills Excellent problem‑solving, analytical, and negotiation skills.
Adaptive, flexible, resilient, and committed to design‑thinking, deliverables,



application support and continuous learning in a rapidly evolving IT landscape.
Proactive approach to identifying and mitigating risks.
Excellent communication and interpersonal skills, bridging technical and business teams.
Qualifications 6+ years of experience in system analysis and software application programming.
Experience managing and implementing successful projects.
Subject Matter Expert (SME) in at least one area of Applications Development.
Ability to adjust priorities quickly as circumstances dictate.
Demonstrated leadership and project management skills.
Clear written and verbal communication.
Extensive experience with at least two of: Pega, IBM BAW, Unqork, Outsystems.
Experience with Fenergo is an added advantage.
Programming skills for developing Services/APIs using Springboot, Java, TypeScript, Apache Camel, Kafka.
Proficiency with multiple DMN/BRE tools such as Drools, IBM BAM, IBM ODM for configuring, managing, exposing, and versioning rules and decisions.
Education Bachelor’s degree/university degree or equivalent experience.
Master’s degree preferred.
Degree in computer science, engineering, or a related technical field.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career chance, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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📌 Senior Workflow and Microservices Lead – Vice President (Ontario)
🏢 Citi
📍 Ontario