Join a energetic team as an Intermediate Systems Administrator with specialized knowledge in contact center solutions, including AWS. Take on complex problem-solving tasks while overseeing application development.

This role requires a keen understanding of diverse technical areas, including systems analysis, software implementation, and relational database management. You will define the technical scope of work, develop RFP specifications, and ensure compliance with corporate standards. Your expertise in project management and customer service will help you lead initiatives that cater to both technical and non-technical users.

Key Responsibilities:
• Identify solutions for complex application development issues
• Work with AWS products like Amazon Connect




• Assist in system upgrades and patches
• Monitor computer workload trends for optimization
• Develop specifications for RFPs and negotiate SLAs

Requirements:
• Solid background in complex problem-solving
• Experience with AWS and contact center technologies
• Understanding of IT systems and client business needs
• Ability to train non-technical users
• Excellent project and service management skills

Leverage your technical expertise to enhance client satisfaction and operational efficiency in this vital role.
J-18808-Ljbffr

📌 Intermediate Systems Administrator With Aws Ontario
🏢 Socket.dev
📍 Ontario