Position Summary
The Princess Margaret Cancer Centre has 12 site groups and 26 specialty clinics, and almost 3,000 staff who see over 400,000 patient visits every year. Its 800,000 square feet house 130 inpatient beds, 373,000 square feet of research space and 17 radiation treatment machines, making it one of the largest comprehensive cancer treatment facilities in the world and the largest radiation treatment centre in Canada.

As an integral member of the interprofessional team, the site‑based patient care coordinator (PCC) acts as a resource and co‑leader for the interprofessional disease site team(s).

Duties
The PCC has clinical and leadership expertise. The principal responsibilities within the site(s) include:

Ensuring efficient day‑to‑day operations of clinical areas

Ongoing continuous improvement and project management practices to strengthen clinic processes

Performing financial and administrative responsibilities to ensure efficient and effective site operation

Contributing to staff development by promoting and ensuring a supportive and team-oriented learning environment within the service(s)/cluster area based on the principles of adult learning and practice standards for nurses, students and ancillary staff

Performing human resources responsibilities in collaboration with the nurse manager

Liaising with members of the multidisciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection and reporting)

Qualifications

At minimum, a completion of BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing required

Completion of a Master’s degree in Nursing preferred

Basic Cardiac Life Support (BCLS) program

Three (3) years nursing experience, including experience as required by area of responsibility and experience working in a supervisory capacity

Current certificate of competency (licensure) from the College of Nurses of Ontario required





Demonstrates membership within a professional nursing association and/or nursing interest groups related to practice

Demonstrated strong leadership and motivational skills

Experience with project management and/or Lean process improvement an asset

Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients

Demonstrated leadership abilities

Excellent skills in recognizing, analyzing and resolving problems

Excellent time management skills Add line break
Excellent decision making and problem‑solving skills

Clinical and patient teaching skills

Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards

Exercise initiative and good judgement with the ability to multi‑task

Adapts to and implements change and facilitates its acceptance by others

Maintains and protects patient confidentiality in accordance with UHN confidentiality policy requirements

Effective organizational, interpersonal, and communication skills

Knowledge of applicable legislative, UHN and/or departmental policies

Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand

Benefits

Competitive offer packages

Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)

Close access to transit and UHN shuttle service

A flexible work environment

Opportunities for development and promotions within a large organization

Additional perks (multiple corporate discounts including travel, restaurants, parking, phone plans, auto insurance discounts, on‑site gyms, etc.)

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

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📌 Patient Care Coordinator (Ontario)
🏢 University Health Network
📍 Ontario