The Installation Supervisor is responsible for mentoring and overseeing the office installation teams. This position can have between 5 and 10 direct reports and will support the Operations/Installation Manager while serving as a field change agent to help improve overall communication, project execution, and efficiency with Installation Technicians.

WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award‑winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU'LL DO
The Installation Supervisor is responsible for mentoring and overseeing the office installation teams. This position can have between 5 and 10 direct reports and will support the Operations/Installation Manager while serving as a field change agent to help improve overall communication, project execution, and efficiency with Installation Technicians.

Day-To-Day Responsibilities

Support all types of technical escalations from the field team and work with other team members on resolutions as needed

Conduct quality control visits during and post‑installation/commissioning and report findings to project teams and management

Conduct pre‑installation site surveys as needed

Coordinate and manage installation activities, including all outsourceor sub‑contract work in support of project installation activities

Develop a thorough understanding of project requirements and objectives including, but not limited to contractual, technical, schedule, construction coordination, materials, personnel, and scope of work

Support and contribute to process improvement initiatives

Demonstrate installation tasks for audiovisual projects including, but not limited to: pulling cable, cable termination,



and equipment mounting

Read and interpret electronic schematics and architectural blueprints

Travel to various job sites

Mentor and support Installation Technicians through their designated learning development plans

WHAT WE'RE LOOKING FOR
Must-Haves

Ability to implement and manage the activities of an installation workforce through recruiting, training, scheduling, and best‑practices techniques

Ability to lead a cohesive team, create alignment among management, and attract and develop staff to create a team‑oriented and collaborative environment

Ability to guide team members towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks

Proven ability to significantly contribute toward or lead operation initiatives with a results‑oriented approach

Knowledge of basic signal flow for audio, video, and control

Familiarity with AV or other electromechanical systems

Exceptional strategic thinking and structured problem‑solving skills

Excellent communication and interpersonal skills, both verbal and written

Excellent capability to switch tasks while adapting to changing priorities

Ability to negotiate conflict and maintain strong working relationships with people at all levels of the organization

Enthusiastic self‑starter capable of working independently and ensuring to meet deadlines

Ability to use hand and power tools in a safe and effective manner

Ability to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office equipment

Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standards





Minimum High School Diploma or equivalent

Nice-To-Haves

Current OSHA 30 certification

Bachelor’s Degree in Business or a related field

Demonstrated knowledge and experience with construction or project management theory and best practices

Minor control system and DSP programming capabilities including changes and troubleshooting

Extensive experience developing and implementing business processes and streamlining operations

WHY YOU'LL LIKE WORKING HERE

Enjoyable and dynamic company culture

World class tools to help you succeed in your career with AVI SPL

Robust onboarding plan including job shadowing

Training and professional development opportunities

On‑site training and other learning opportunities

Paid holidays, stat days and flex days

Competitive wages

Medical benefits, including vision, health, dental and RRSP matching

MORE ABOUT US
AVI-SPL is committed to fostering an inclusive, equitable, and accessible workplace. We are an equal opportunity employer and encourage applications from all qualified individuals.

All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex (including pregnancy), sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other characteristic protected by applicable federal or provincial legislation.

AVI-SPL is committed to providing accommodations for applicants with disabilities throughout the recruitment and selection process, in accordance with applicable accessibility legislation. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

AVI-SPL reserves the right to alter work hours and work location as necessary, in accordance with applicable employment standards legislation. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

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📌 Installation Supervisor (Ontario)
🏢 AVI-SPL
📍 Ontario