Job Summary

Reporting to the Manager, SMS, this position supports the continuous improvement of safety at Porter Airlines by performing functions related to the Safety Management System and company audit program.

Duties & Responsibilities

Conducts thorough investigation of reported safety hazards, incidents, and accidents; define contributing and root causes of reported audit findings and/or safety issues using root cause analysis tools
Conducts System Quality Assurance audits to evaluate the overall effectiveness of safety-crtical functions within the operation
Audits the effectiveness of corrective action taken to remedy safety incidents and hazards
Teaches root cause analysis to Porter SMS investigators
Adheres to all processes and procedures outlined in Porter's SMS Manual and Audit Manual
Maintains the confidentiality of organizational safety reporting systems and information acquired in the course of audit duties
Participates in periodic departmental safety meetings
Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Any other duties as assigned

Behavioural Competencies

Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe workplace for self and others.

Teamwork: Working collaboratively with others to achieve organizational goals.

Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

Results Focus:



Focusing efforts on achieving high quality results consistent with the organization’s standards.

Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

University degree and/or acceptable combination of education, training and/or related work experience
Previous experience of working in the safety management system of a commercial airline
Familiarity with commercial flight operations and/or aircraft maintenance operations – aircraft maintenance or pilot experience preferred
Strong knowledge of safety management system requirements
Knowledge and demonstrated experience of investigation and root cause analysis tools
Knowledge and demonstrated experience of auditing principles, procedures and methods
Excellent time management, written and verbal communication skills; keen attention to detail
Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes
Proficiency with Microsoft Office Suite and internet applications
Ability to secure and maintain restricted airport security clearance
Must maintain a valid passport and be able to travel when required

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Onsite

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.

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📌 Safety Investigator/Auditor (Ontario)
🏢 Porter Airlines
📍 Ontario