Join Dialpad as a Speech Technology AI Engineer, focusing on TTS innovation and voice optimization in a hybrid model based in Vancouver. Your work will enhance AI agents' speech capabilities and customer interactions.
In this pivotal role, you will implement and optimize state-of-the-art TTS systems, integrating various APIs while ensuring high-quality voice output. Collaborating with designers, you’ll transform complex voice frameworks into effective, conversational experiences for end-users, enhancing the overall customer journey.
Key Responsibilities:
• Lead integration of multiple TTS vendor APIs
• Improve latency in the ASR to TTS pipeline
• Apply linguistic expertise for TTS input formatting




• Develop persona systems to enhance voice attributes
• Craft structured and evaluated LLM prompt templates
Requirements:
• 3+ years in Speech Synthesis or ML
• Proficient in Python and deep learning frameworks
• Background in Computational Linguistics or AI
• Experience with cloud-based backend engineering
• Solid understanding of speech-quality metrics
Be an integral part of Dialpad's mission to innovate customer communication through your advanced voice engineering skills.
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📌 Speech Technology AI Engineer Role (Vancouver)
🏢 Dialpad
📍 Vancouver