Salary: $60,000–$90,000 (commission based; actual earnings vary, no minimum guarantee)
Job Description
We are seeking an experienced Service Advisor who is passionate about delivering an exceptional customer experience. This role involves curating the overall service experience for valued clients who choose to service their vehicles at our dealership.
Responsibilities
Estimating the cost and time needed for a wide range of repairs.
Welcoming customers and discussing their needs.
Answering customer inquiries, either in person or on the phone.
Developing repair estimates by taking the cost of materials, supplies, and labor into consideration.
Preparing repair orders by detailing the vehicle’s problems or symptoms.
Connecting customers to the right auto technician.
Test‑driving vehicles to confirm the customers’ vehicle is repaired as needed.
Maintaining automotive records by keeping track of problems and corrective actions.
Must‑haves / Qualifications
Minimum of 2‑year dealership experience in a Service Advisor role required.
CDK experience is an asset.
Automotive knowledge.
Proven ability to provide an exceptional customer experience.
Ability to set and achieve targeted goals.
Ability to thrive in a fast‑paced workplace with many priorities.
Demonstrated communication and interpersonal skills.
Must be able to remain calm when customers and/or situations are not.
Organization and follow‑up skills.
Experience and desire to work with technology.
Benefits and Perks
Competitive Compensation and Benefits Package.
Employee Vehicle Purchase & Service Plans.
Employee and Family Assistance Programs.
Company‑wide appreciation events and contests throughout the calendar year.
Professional development and the opportunity to grow your career.
The expected range of compensation for this position is $60,000–$90,000. This position is primarily commission based and the expected compensation range reflects potential earnings based on historical performance and market conditions. Actual earnings will vary depending on individual performance, sales results, and other factors. No minimum or guaranteed level compensation is provided.
We are an equal opportunity employer. We actively support everyone in expressing themselves and reaching their full potential. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform our recruiter.
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📌 Service Advisor - London Kia (Ontario)
🏢 AutoCanada
📍 Ontario
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