Become a Patient Care Specialist with Shoppers Drug Mart in Mississauga, Ontario, driving impactful support for patients in a growing network.

In this full time, temporary role, you will take point on patient interactions and manage their experience in the support program. Expected to possess strong customer service skills, the ideal candidate will coordinate with health professionals to ensure a smooth therapy process. You'll also advocate for patients during reimbursement challenges and training.

Key Responsibilities:
• Engage with patients as the primary support contact
• Gather key patient information through welcome calls
• Educate patients on services within the program
• Confirm medication delivery details with clients
• File reports on any adverse events accurately

Requirements:
• College diploma or university degree required
• 2-3 years in a healthcare or customer service role
• Knowledge of drug reimbursement processes needed
• Competence in MS Office and database use
• Bilingual French & English is advantageous

Leverage your strengths in patient support at Shoppers Drug Mart in Mississauga.
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📌 Full-Time Patient Care Specialist Opportunity (Ontario)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Ontario