Manager, Health & Safety, IPAC and Compliance

People & Culture Department

Hybrid

Full Time, Permanent

Level 9

Requisition Number: PC-2026-005

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview
The Manager, Health & Safety, IPAC and Compliance is responsible for leading the organization’s occupational health and safety, infection prevention and control (IPAC), workplace injury management, and related compliance programs. The role provides strategic leadership and operational oversight to ensure a safe, healthy, and compliant workplace for employees, clients, volunteers, and visitors. The Manager leads the development, implementation, monitoring, and continuous improvement of organizational programs related to workplace health and safety, IPAC, WSIB claims management, risk mitigation, data analytics, and research initiatives. Working collaboratively across departments, the position supports organizational effectiveness through evidence‑based practices, regulatory compliance, and quality improvement.

Responsibilities
Occupational Health & Safety

Lead the development, implementation, and evaluation of occupational health and safety programs, policies, and procedures

Ensure compliance with applicable legislation, regulations, and organizational standards

Conduct workplace inspections, hazard assessments, and risk evaluations

Lead incident investigations and recommend corrective and preventive actions

Monitor workplace safety performance and identify opportunities for continuous improvement

Coordinate Joint Health and Safety Committee activities and ensure legislative requirements are met. Act as the manager representative and co‑chair of JHSC

Develop and deliver safety education and training programs





Infection Prevention and Control (IPAC)

Lead the organization’s IPAC program and ensure alignment with public health requirements and best practices

Develop, implement, and review IPAC policies, procedures, and protocols

Monitor compliance with infection prevention standards and conduct audits as required

Provide education, guidance, and support to managers and staff regarding IPAC practices

Coordinate outbreak preparedness and response activities when required

WSIB and Disability Management

Manage all workplace injury and illness claims, including reporting, documentation, return‑to‑work planning, and case management

Act as the primary liaison with the Workplace Safety and Insurance Board (WSIB)

Collaborate with employees, managers, healthcare providers, and external stakeholders to support safe and timely return‑to‑work programs

Monitor claim trends and develop strategies to reduce organizational risk and costs

Maintain accurate records and ensure compliance with legislative reporting requirements, including payment accuracy and reporting

Data Analytics, Research and Quality Improvement

Lead the collection, analysis, and reporting of health, safety, IPAC, and WSIB data

Develop dashboards, metrics, and reports to support organizational decision‑making

Identify trends, risks, and opportunities for program enhancement

Conduct research and environmental scans to inform policy development and best practices

Support quality improvement initiatives through evidence‑based recommendations

Leadership and Organizational Support

Provide subject matter expertise and consultation to leaders and employees

Participate in organizational planning and risk management initiatives

Develop and maintain effective relationships with external agencies, regulators, consultants, and community partners

Prepare reports, presentations, and recommendations for senior leadership

Promote a culture of safety, accountability, and continuous improvement throughout the organization

Provide education and training on compliance and regulations to agency

Qualifications and Experience
Education





Post‑secondary degree or diploma in Occupational Health and Safety, Public Health, Nursing, Healthcare Administration, Human Resources, or a related field

Relevant certifications in Occupational Health and Safety, IPAC, or related disciplines are considered an asset

Joint Health & Safety Certified is considered an asset

Experience

Minimum 5 years of progressively responsible experience in health and safety, IPAC, disability management, risk management, or a related field

Experience managing programs and committees

Experience managing WSIB claims and return‑to‑work programs

Experience developing policies, procedures, and organizational compliance programs

Experience conducting data analysis, reporting, and quality improvement initiatives

Knowledge & Skills

Strong knowledge of occupational health and safety legislation and regulations including Toronto Shelter Standards and Toronto Public Health regulations

Knowledge of infection prevention and control principles and practices

Understanding of WSIB legislation, claims management, and return‑to‑work processes, including the duty to accommodate

Excellent analytical, research, and problem‑solving skills

Strong project management and organizational abilities

Exceptional communication, facilitation, and relationship‑building skills

Proficiency with data analysis, reporting tools, and Microsoft Office applications

What we Offer

Meaningful work.

Competitive compensation.

Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.

Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Equity and Inclusion Statement
At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialised people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.

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