Drive project success at Pace as a Client-Focused Project Manager, managing client onboarding and relationship building. Oversee projects from initiation to close with a priority on satisfaction.
In this full-time position, you will onboard current clients by setting up profiles and providing training on our offerings. Your role will involve regular check-ins to ensure client satisfaction and timely project execution. Use your problem-solving skills to track project issues, develop strategies, and identify opportunities for growth.
Key Responsibilities:
• Onboard and train clients on product usage
• Build and maintain enduring client relationships
• Conduct regular check-ins to ensure client satisfaction
• Monitor project timelines and lab operations closely
• Manage comprehensive project communication and reporting
Requirements:
• Bachelor's degree in a relevant field or equivalent experience
• Two years of customer service or client-facing experience
• Strong organizational skills to handle multiple priorities
• Exceptional communication abilities with clients
• Attention to detail with a focus on project quality
Become a key player in enhancing client experiences and outcomes at Pace.
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