Become an Assistant Experience Leader at PetSmart, enhancing the connection between associates and pet parents. Your leadership will foster a safe and inviting environment for pets and customers.

As a vital member of the PetSmart team, you will manage recruitment, hold training sessions for associates, and ensure that operational strategies align with the company's values. Your role will involve handling customer inquiries and concerns, coordinating staffing for various services, and promoting a culture of recognition among associates. This position requires a deep commitment to service excellence.

Key Responsibilities:
• Facilitate recruitment and onboarding of current associates
• Lead associate training and development initiatives




• Address escalated customer service situations
• Monitor and improve operational effectiveness
• Ensure compliance with PetSmart policies and standards

Requirements:
• 3–5 years of experience in retail leadership
• Must have a flexible and full-time schedule
• Strong communication and problem-solving skills
• Ability to maintain composure under pressure
• Familiarity with relevant computer software

Empower your team and create exceptional experiences for pets and their owners at PetSmart.
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📌 Assistant Experience Leader at PetSmart (Alberta)
🏢 PetSmart
📍 Alberta