Join Blueprint Genetics' mission in healthcare as a Genomic Client Services Specialist based in Canada. This position excels in providing top-notch customer service focused on genetic testing inquiries.

In this role, you will become part of a dynamic team supporting Canadian clients at Blueprint Genetics. Your primary responsibilities include offering expert assistance on product orders and sample management. Collaboration with clinical and lab teams will be critical as you drive customer satisfaction and support the quality of services provided.

Key Responsibilities:
• Offer expert assistance for client inquiries on genetic testing
• Respond to communications via phone and email
• Ensure productive order processing and quality control




• Accurately manage records within the CRM system
• Contribute to improving customer communication processes

Requirements:
• Bachelor’s or vocational degree in Life Sciences preferred
• 1–2 years in demanding customer service positions
• Bilingual in French and English is required
• Strong problem-solving mindset and attention to detail
• Prior experience in a medical or life sciences role is advantageous

Bring your customer support passion and skills to Blueprint Genetics, where innovation meets care in genetic testing.
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📌 Genomic Services Client Support Role (Quebec City)
🏢 Blueprint Genetics
📍 Quebec City