Join our team as an Instructional Designer and Technical Writer focused on creating user-centric documentation and instructional content for our innovative software solutions. This role will empower users by providing comprehensive guides and materials.

Your extensive experience in technical writing will enable you to develop clear user instructions and engaging teaching materials. You will work closely with internal teams to address customer needs, ensuring that content is accessible and easy to navigate.

Key Responsibilities:
• Write documentation tailored for end-users of cloud applications
• Design instructional materials including videos and eLearning
• Oversee the development lifecycle of each project




• Collaborate with subject matter experts to enhance content
• Test and verify documentation output across environments

Requirements:
• 5+ years in software documentation for non-technical users
• Strong writing skills with a tech-savvy mindset
• Familiarity with instructional design and learning objectives
• Experience with MadCap Flare or similar tools
• Ability to manage timelines effectively

Utilize your experience to bridge the gap between complex information and user-friendly documentation in a collaborative workplace.
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📌 Instructional Designer & Technical Writer Position (Ontario)
🏢 TechDigital Group
📍 Ontario