Elevate your career as a Senior Journey Analyst at Richardson Wealth, focused on developing cutting-edge digital solutions that enrich the client and advisor experience. Collaborate to create seamless journeys that drive engagement.

In this vital position, you will work alongside journey owners and product owners to translate business needs into explicit, actionable plans. Your efforts will include optimizing journeys, documenting user stories, and facilitating meaningful program increment planning. By acting as a central knowledge point, you will ensure that the delivery team has what it needs to succeed.

Key Responsibilities:
• Translate business requirements into user-friendly formats
• Collaborate on defining and optimizing journey maps




• Organize and facilitate program increment sessions
• Negotiate and clarify needs with various stakeholders
• Visualize business outcomes as epics and features

Requirements:
• 5 years’ experience as a journey or business analyst
• Strong understanding of Wealth Management concepts
• Proven client and advisor experience
• Excellent facilitation and coordination skills
• Business or Marketing degree

Drive digital transformation and ensure client-centricity at Richardson Wealth through your expert journey management.
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📌 Senior Journey Analyst with Client Focus (Ontario)
🏢 Richardson Wealth
📍 Ontario