Elevate VIP client experiences as a VIP Client Relations Manager based in Alberta. Focus on delivering personalized service and hosting memorable events for high-value players.

We are currently hiring a VIP Client Relations Manager who will champion player engagement across Alberta. This role is crucial for managing high-value player accounts while providing tailored service to increase loyalty and retention. You will also serve as an ambassador for the brand at various high-profile VIP events.

Key Responsibilities:
• Manage relationships with a portfolio of VIP clients
• Plan, coordinate, and execute VIP events in Edmonton
• Provide insights and strategic recommendations for CRM initiatives




• Analyze player activity to enhance engagement strategies
• Ensure all actions align with responsible gaming guidelines

Requirements:
• 5+ years in customer success or online gaming
• Proven ability to manage high-value relationships
• High-level interpersonal and communication skills
• Familiar with CRM tools and player lifecycle management
• Availability for flexible schedule including events

Utilize your expertise to create lasting relationships and exceptional experiences for our valued VIP players.
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📌 VIP Client Relations Manager in Alberta
🏢 NeoPollard Interactive
📍 Alberta