Service Associate, Commercial Insurance
Acera is looking for an ambitious, highly organized and experienced Corporate Account Administrator to join our team. This role is best suited for someone who thrives in a high volume, fast-paced environment. The successful candidate will provide administrative support to the commercial team. To succeed, you will require strong attention to detail, the ability to manage multiple tasks at once, with a client focused mind and strong, efficient administrative support skills.

Location and Status
Permanent full-time employment (35 hours per week)

Pay Range: $55,000 - $75,000 CAD annually (based on location, education, and experience)

Main Responsibilities

Process statements of values and certificates of insurance

Process new business, renewals and endorsements

Use our Broker Management System and follow workflows

Review policy declarations and wordings and associated documents for accuracy, completeness; note and correct any errors

Assist in the management of renewal lists as necessary

Assist in the management of the Director/Manager’s EPIC Homepage

Work with the team to ensure service levels and client expectations are met/exceeded

Prepare proposals and submissions

Manage Account Receivables

All other duties as directed by management

Qualifications

General insurance level 2 license required, or working towards





3-year commercial insurance experience considered an asset

CAIB and/or CIP Designation, or on an education plan

A diploma/degree in business or other equivalent education is considered an asset

Ability to thrive in a fast paced, challenging work environment

The love and aptitude for administration work

Proficiency with technology including Microsoft Office

Knowledge and experience working in EPIC is considered an asset

Strong attention to detail

Effective and always looking to improve processes and procedures

Critical thinker with excellent problem-solving skills

Reliable, responsive, career focused

Self-motivated with strong initiative

Strong organizational skills

High degree of professionalism and integrity

Business acumen

Exceptional interpersonal skills

Good judgement and decision-making skills

Ability to work independently and collaboratively with an established team

Excellent written and verbal communication skills

Flexible and adaptable with proven problem-solving skills

Demonstrates initiative, self-management and a desire to learn and grow

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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📌 Service Associate, Commercial Insurance (British Columbia)
🏢 Acera Insurance Services
📍 British Columbia