Rehabilitation Service Specialist (RSS)
Status: Permanent Full-Time (37.5 hours/week)

Location: Work from Home, British Columbia

Lifemark’s Rehabilitation Services and Vocational Assistance Program (RSVP) is delivered on behalf of Veterans Affairs Canada and in partnership with WCG. The RSS is the single point of contact for participants throughout the entire program. The role is critical in establishing trust and building rapport with participants through timely effective communication, proactive case management, and expert planning.

Responsibilities

Determine required rehabilitation assessments to evaluate participants' capacity for improvement and clarify rehabilitation needs, coordinating as required.

Ensure services and plans are needs‑based, goal‑oriented, and aligned with program mandates to improve the six functional domains of well‑being, eliminate barriers to re‑establishment, and provide safe, cost‑effective, high‑quality care.

Develop a thorough Rehabilitation Plan for participants in consultation with the participant, their family/caregiver, Rehabilitation Service Professionals (RSPs), and the Veterans Affairs Canada (VAC) Case Manager.

Act as the service integrator, collaborating equally with medical, psycho‑social, and vocational RSPs delivering services to participants.

Empower participants to problem‑solve by exploring options of community‑based interventions and resources to achieve desired outcomes.

Identify barriers or risk factors contributing to suboptimal outcomes and proactively develop and implement strategies.





Qualifications

A bachelor’s degree in Psychology, Counselling, Rehabilitation, Social Sciences, Health Services, Human Services, or a related field.

Health professional designation (Registered Social Worker, Kinesiologist, Occupational Therapist, Physical Therapist, Registered Nurse) or a Certified Vocational Rehabilitation Professional (CVRP or CVRP‑F); in Québec, career counsellors registered with the Ordre des conseillers et conseillères d’orientation du Québec.

Minimum of 3 years’ experience in the direct provision of medical, psycho‑social, or vocational rehabilitation services, including conducting assessments and working with individuals living with mental or physical health problems creating barriers to civilian life.

Experience analyzing and interpreting medical, psycho‑social, or vocational assessments and making recommendations based on critical analysis, leading to the development of a comprehensive plan and program of care.

Experience working with a variety of health professionals and disciplines in an interdisciplinary team environment.

Employment conditional on obtaining federal security clearance – Reliability Status.





A reliable vehicle and the ability to travel.

Preferred Criteria

Bilingual (French / English).

Experience working with employers, community resources, and training institutions.

Preference given to qualified former CAF members.

Benefits

Work from home with a competitive starting salary of $75,200.00.

Comprehensive and flexible health and dental choices with Flex advantages.

Lifemark Employee Assistance Program.

Shoppers Drug Mart Employee Discount (30%).

Employee Stock Purchase Plan (25%).

Paid vacation and wellness days.

Annual continuing education allowance of $1500 (applicable towards credential or designation fee).

Goodlife Fitness Corporate Discount Gym Membership.

Ongoing internal training and development with opportunities for mentorship.

A diverse and inclusive workplace with a track record of high employee engagement and teamwork.

Nationally recognized brand with a strong digital presence.

Inclusion
Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self‑identifying as a member of the employment equity groups: Indigenous peoples, newcomers to Canada, women, and visible minorities. We are committed to creating an inclusive environment where people from all backgrounds can thrive.

Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.

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📌 Rehabilitation Service Specialist - Kinesiologist or Related (British Columbia)
🏢 Lifemark Health Group
📍 British Columbia