Irving Shipbuilding is one of the most modern shipyards in North America, defined by its pace and appetite for change. Irving Shipbuilding is building more than 20 Arctic and Offshore Patrol Ships and River‑Class Destroyers as part of the largest and most complex shipbuilding initiative in Canadian history. If you’re curious and motivated by a fast‑moving environment and want to contribute to building ships with state‑of‑the‑art naval technology this opportunity is for you.

The Application Support Specialist is responsible to support and maintain a variety of Enterprise applications and platforms. You will be the main point of contact for technical expertise and support of solutions. You will triage issues to internal support, vendors, or partners to ensure the solutions are operating effectively.

Now is your chance to join our team to make a lasting impact as an Application Support Specialist.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

This position requires full‑time on‑site presence.

Responsibilities

Participate in technical discussions for configuration, testing, and operations of our platform solutions

Ensure compliance to daily management checklist for operational effectiveness

Provide 'go live' and post 'go live' support for project and solution in general

Upgrade and manage different environments and recommend ways for improving performance, availability, and scalability of solutions

Administration and resolution of application issues & severities, provide timely updates and perform root cause analysis

Navigating complex SQL queries to perform root cause analysis and extracting data for development and testing purposes

Strong attention to detail for data validation, networking, and integration connectivity,



in support of cloud‑based systems

Monitor application vendor service level agreements and report for non‑performance

Update key performance indicators for platforms on a weekly basis

Review and keep knowledge management articles updated

Support the Delivery/Project managers regarding solutions

Participate in on call support for 24X 7 operations

Qualifications

Education Required: A university degree, college diploma or a related discipline

0‑2 years of experience

Technically inclined, process oriented and driven by natural curiosity

Passionate about technology

Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service

A practiced communicator with strong verbal, written, and interpersonal skills

Bonus

SQL

SSIS, webMethods, & Synapse

PowerBI

JIRA & ADO

Certification in Microsoft Azure Fundamental, IT Infrastructure Library (ITIL), Google IT Support Professional, Professional Automation Developer Associate

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive setting where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

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📌 Application Support Specialist, Halifax (Nova Scotia)
🏢 J.D. Irving
📍 Nova Scotia