Customer Service Representative (Industrial Bearings) - Oakville, Ontario
Location: Oakville, CA, L6H 1A7

Job Requisition ID: 44590

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Competitive wages – Range: $60,000 - $80,000 / year;

This position is located onsite in Oakville, Ontario;

Eligible for medical and dental benefits the 1st of the month following date of hire;

Regular increases, dependent upon performance, until top rate is reached;

Opportunities for advancement into varying positions with higher pay scales;

Up to 6% in Pension Matching Contributions , effective 60 days from advantages activation;

An annual Defined Profit-Sharing Plan (dependent upon company performance);

Employee Discount programs are available for all employees;

Clean, bright and climate-controlled production areas;

This posting is for an existing vacancy;

AI is not used to review our applicants.

Your Key Responsibilities

Provide qualified support services for assigned customer group and sales organization, at all stages of the order attainment and fulfillment process.

Implement and align the service standards agreed (concerning e.g. quotation and contract management,



price list management, master data management, etc.).

Develop and implement internal interfaces to ensure efficient end-to-end processes.

Analyze customer inquiries and complaints and coordinate with involved departments to realize corrective actions.

Identify optimization areas, and implement respective projects, potentially involving stakeholders from sales, logistics and supplier.

Provide advice to accountable stakeholder in the sales organization or with the supplier organization.

Your Qualifications

Undergraduate Degree in Business Administration, Engineering

3 to 5 years

Aspects
Operates as link between sales organization and assigned customer groups.

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

Schaeffler Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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📌 Customer Service Representative (Industrial Bearings) - Oakville, Ontario
🏢 Schaeffler Technologies
📍 Ontario