Job Title : Digital Content Specialist

Division : Erikson Consumer https://www.eriksonconsumer.com/

Location : Baie d’urfe - West island of Montreal

Schedule : Monday to Friday 8:30 AM-5:30 PM Hybrid

Role Objective: Responsible for the accurate setup, maintenance, and optimization of product listings across systems and digital platforms. It combines item master data management (SKU setup) with enhanced digital content creation (A+ / rich content) to ensure products are correctly configured, commercially ready, and optimized for customer engagement and conversion.

Key Responsibilities

SKU Setup & Item Master Data Management

Create and maintain SKU/item setup in internal systems (ERP, PIM, retailer portals)

Ensure accuracy of:

Product specifications (dimensions, weights, case packs)

Pricing, cost, and hierarchy data

Barcodes (UPC/EAN), compliance attributes

Manage new item launches, updates, and discontinuations

Validate data against retailer/vendor requirements

Troubleshoot and resolve setup errors or listing issues

A+ Content & Product Page Optimization

Develop and manage A+ / enhanced content (e.g., Amazon A+, retailer PDP content)

Create or coordinate:

Product descriptions and bullet points

Feature/benefit messaging

Comparison charts and brand modules

Product variations set up

Product videos, quick start guides, how to videos

Ensure brand consistency and storytelling across all digital platforms

Optimize content using SEO best practices and keyword strategies

Collaborate with design/marketing teams for images and visual assets

Platform & Retailer Execution

Upload and maintain listings across:

Retailer portals (e.g., Walmart, Amazon, etc.)

Syndication tools (e.g., Salsify, Syndigo)

Monitor content compliance and approval status

Ensure listings meet each retailer’s content standards and guidelines

Data Quality & Performance Tracking





Perform regular audits to ensure data accuracy and completeness

Track product page performance (traffic, conversion, content scores)

Identify opportunities to improve content and increase conversion

Generate reports on SKU setup status and content readiness

Cross-Functional Collaboration

Work with Sales, Product Management, Marketing, Supply Chain, and eCommerce teams

Support new product launches with timely setup and content readiness

Act as liaison between internal teams and retail partners

Key Performance Indicators (KPIs)

SKU setup accuracy & completeness

Time to market for new items

Content completeness scores (e.g., retailer scorecards)

Error resolution turnaround time

Experience

2–5 years of experience in SKU setup, product data management, eCommerce operations, or digital content coordination

Experience managing large product catalogs and maintaining high data accuracy across systems

Hands‑on experience with A+ content / enhanced product pages strongly preferred

Experience working with ERP, PIM, or syndication platforms (SAP, Salsify, Syndigo, or similar)

Exposure to retailer portals such as Amazon Vendor/Seller Central, Walmart, or equivalent

Education (Preferred)

Diploma or bachelor’s degree in Marketing, Digital Marketing, E‑commerce, Business Administration, Information Systems, or a related field

Equivalent combination of education and experience will be considered

Skills

Strong attention to detail and data accuracy

Highly detail‑oriented and process‑driven

Strong balance of analytical (data) and creative (content)



skills

Comfortable in a fast‑paced, cross‑functional workplace

Proactive in identifying and fixing issues

Experience With

ERP / PIM systems (SAP, Salsify, Syndigo, etc.)

Retailer portals (Amazon Vendor/Seller Central, Walmart, etc.)

Basic understanding of SEO and digital merchandising

Strong Excel knowledge

Strong communication and coordination skills

Ability to manage multiple SKUs and deadlines simultaneously

Benefits

Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short‑ and Long‑Term Disability

Wellness Incentive Program and Employee Assistance Program

RRSP / 401(k) matching program

Work‑life balance matters: Flextime, summer hours, paid vacation, and personal time off

A casual, fun, and collaborative work environment

Lively social calendar—there’s always something for everyone

Generous employee discounts on our products

Ongoing learning and development opportunities

The chance to work alongside a highly talented, high‑performing team

We are committed to providing a safe and healthy work setting. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well‑being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal prospect employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

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📌 Erikson Consumer Order Desk - Digital Content Specialist (Quebec City)
🏢 JAM Industries
📍 Quebec City