Senior IT Application Owner
Location: Onsite in Toronto, Canada; open to Mexico-based nearshore candidates able to travel to the client site as needed

Responsibilities

Own B2B applications and related infrastructure.

Communicate the applications vision, roadmap, and priorities.

Act as the primary point of contact for the B2B applications, including application incidents, requests, decisions and associated projects.

Create, prioritize, and refine user stories. Define acceptance criteria.

Own and manage the product backlog and services to ensure continuity and no business disruption.

Ensure alignment between business goals, service delivery and projects.

Collaborate with Solution Architects and development teams to ensure solutions align with enterprise architecture and IT policies and best practices.

Monitor application performance and recommend improvements.

Ensure compliance with organizational standards and governance.

Requirements

Bachelor’s degree in IT, Business, or related discipline.

7+ years of experience in Service Delivery, IT operations and/or Project Management.

Proven track record of managing enterprise-level digital products.

Experience working with cross-functional teams including support, infrastructure, development, architecture.





Demonstrated ability to make sound decisions and effectively prioritize in fast-paced environments.

Strong strategic thinking capabilities with a focus on delivering exceptional client service.

Proven experience engaging and influencing senior-level stakeholders.

Ability to seamlessly balance technical considerations with business objectives.

Results-oriented mindset with a track record of delivering measurable outcomes.

Experience working with international organizations or large, complex institutions.

Nice-to-Have

Experience in digital transformation or modernization projects.

Knowledge of enterprise platforms, system integrations, and ORACLE DBs and products.

Certification(s) such as ITIL or PMP are desired.

Equal Opportunity
NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Chance Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.

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📌 Senior IT Application Owner (Ontario)
🏢 NTT DATA Europe & Latam
📍 Ontario