About the job Mercor connects elite creative and technical talent with leading AI research labs.

Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D''Angelo , Larry Summers , and Jack Dorsey .

Position: Customer success / support operations Evaluator Type: Contract Compensation: $80$120/hour Location: Remote Role Responsibilities Evaluate AI-generated artifacts against domain-specific quality rubrics.

Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.

Provide transparent, structured written feedback to improve AI outputs.

Collaborate with teams to ensure high-quality deliverables.

Work independently and asynchronously to meet deadlines.





Qualifications Must-Have 5+ years of relevant qualified experience in Customer success / support operations .

Native or qualified fluency in English .

Highly proficient in Microsoft Office and Google Workspace , especially Slides .

Preferred Advanced degree ( Master''s or higher) from a reputable institution.

Application Process (Takes 2030 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily.

Please complete your AI interview and application steps to be considered for this opportunity.

📌 Support Operations Expert Fully Remote Upto $120/hr Toronto
🏢 Mercor
📍 Toronto