Elevate your career as a Senior Production Support Analyst with Citi in their Securities Services division. This role focuses on client-facing data platforms and includes hybrid work flexibility.

As a key member of the Data & Client Platforms team, you'll engage in operations, client service delivery, and technology transformation. With a solid emphasis on increasing automation and monitoring, this position offers a chance to contribute to major modernization initiatives including cloud data lakes and platform migrations, all while managing incident resolutions and operational efficiencies.

Key Responsibilities:



• Deliver L2 production support across DCP applications • Coordinate platform checks and stakeholder communication • Manage client-impacting incidents with timely updates • Identify patterns for problem management and resolution • Enhance automation and observability across platforms

Requirements: • 5+ years in application support or platform operations • Proficient with ITRS Geneos monitoring • SQL expertise for data investigation • Familiarity with ITIL practices in operations • Scripting experience in Shell or Python

Join Citi to leverage your application support skills while advancing operational excellence! #J-18808-Ljbffr

📌 Senior Production Support Analyst at Citi (Mississauga)
🏢 Citigroup
📍 Mississauga