Senior Property Manager (North York, New Construction Experience)
About Icon Property Management
ICON Property Management is a trusted leader in condominium management, proudly serving communities across Southwestern Ontario for over 30 years. Our portfolio includes a wide range of high‑rise, mid‑rise, low‑rise, and townhouse properties. As an ACMO 2000 Certified firm, we are committed to delivering professional, accountable, and high‑quality service to the communities we manage.

At ICON, we believe in creating a supportive work environment where employees feel valued and empowered. Our team benefits from structured systems, ongoing training, and access to the tools they need to succeed. If you’re looking to grow your career with an experienced and collaborative organization that makes a meaningful impact, we invite you to join us.

About the role
ICON Property Management is seeking a proactive and knowledgeable Senior Condominium Manager to oversee the successful transition and ongoing management of a new construction condominium community. This role is ideal for an experienced professional who understands the unique demands of new developments, including performance audits, warranty management, interim occupancy, and coordination with developers and construction teams.

Working closely with the Board of Directors, Regional Director, site staff, and key stakeholders, the Senior Condominium Manager will be responsible for establishing foundational procedures, managing early operational issues, and ensuring that the community is positioned for long‑term success. This is a dynamic chance for a detail‑oriented leader who thrives in a fast‑paced environment and has a strong grasp of the Condominium Act, construction deficiency processes, and Tarion warranty coverage.

What you’ll do

Lead the turnover process from developer to condominium corporation, including document review and performance audit coordination

Liaise with the developer, construction teams, and consultants to address deficiencies and warranty items

Ensure compliance with Tarion warranty milestones and facilitate timely resolution of outstanding items

Establish core building systems, vendor contracts, and operational procedures in collaboration with key stakeholders

Act as the primary liaison with the Board of Directors,



supporting early governance decisions and community planning

Assist the board in setting priorities for reserve planning, vendor selection, and community initiatives

Provide education and guidance to new directors regarding roles, obligations, and best practices under the Condominium Act

Oversee service providers, maintenance programs, and site inspections to ensure building readiness and code compliance

Establish preventative maintenance schedules, emergency procedures, and operational manuals

Maintain accurate records of contracts, warranty claims, resident communications, and financials

Ensure the building complies with health and safety regulations, fire codes, and other applicable legislation

Respond to owner inquiries and concerns during interim and final closing phases

Manage the registration process for recent residents and coordinate welcome communications and orientation

Oversee building amenities and move‑in procedures to ensure smooth day‑to‑day operations

Act as the primary point of contact for residents, addressing inquiries and complaints professionally and in a timely manner

Prepare resident notices, owner communications, and welcome packages for new owners

Create board meeting agendas, conduct meetings (including some evenings), and prepare accurate meeting minutes

Prepare and manage annual operational budgets for the condominium corporation

Review and code invoices, track expenses, and analyze financial reports to ensure fiscal responsibility

Prepare documents for the condominium corporation’s annual audit

Administer all financial aspects of the property, including budgeting, variance analysis, and reserve fund planning

Review and prepare status certificate templates for release in compliance with legislative timelines

Negotiate and manage service contracts for building maintenance, cleaning, landscaping, and other essential services





Monitor vendor performance and ensure adherence to service standards and contract terms

Qualifications

General Licence under the CMRAO (required)

Minimum 5–10 years of experience managing residential condominium properties

Proven experience in new construction condominium communities, including developer transitions

Hands‑on experience with interim occupancy processes and key release coordination, ensuring smooth unit turnover and resident onboarding

Strong working knowledge of the Tarion warranty program, including deficiency tracking, warranty claims, and performance audit processes

Solid understanding of the Condominium Act, 1998, and related regulatory requirements

Demonstrated ability to liaise effectively with multiple stakeholders, including developers, consultants, trades, board members, and residents

Strong customer service orientation, with the ability to manage homeowner expectations in high‑pressure, rapid‑paced environments

Proficiency in budgeting, financial reporting, procurement, and contract administration, including vendor tendering and negotiation

Excellent written and verbal communication skills, including comfort conducting board meetings

Advanced proficiency with property management software (e.g., Condo Control, Condo Manager) and Microsoft Office Suite

ICON is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our clients and the communities in which we serve. If you require an accommodation for the recruitment/ interview process, please let us know and we will work with you to meet your needs.

ICON Property Management is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

The pay range for this role is:

100,000 - 110,000 CAD per year (North York, Ontario)

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📌 Senior Property Manager (North York, New Construction Experience) (Ontario)
🏢 Icon Property Management
📍 Ontario