Inside Sales │ Rittal Limited
As a certified Great Place to Work®, Rittal Limited believes that every single team member plays an important role in contributing to our success. We are passionate about creating a fun, high-performance setting where everyone can thrive.
We are the Canadian subsidiary for the world’s leading system supplier for enclosures, power distribution, climate control, IT infrastructure and software and services and are present in more than 90 percent of all sectors worldwide, from government data centres to automotive production lines, manufacturing facilities, mines, greenhouses, shipbuilding, among others!
What we offer
Extended health care
Disability insurance
Employee & Family Assistance Program
DPSP RRSP matching
Flexible, hybrid working
Learning and development opportunities and tuition reimbursement
Preference for internal promotions
Paid time off including sick days and a day off on your birthday
We are currently looking for a goal-oriented and self-motivated individual to fill the position of Inside Sales, reporting to the National Inside Sales Manager. The role of Inside Sales Representative works in tandem with the Outside Sales Representatives nationwide to provide excellent customer service to drive optimal sales results.
Key Responsibilities
Provide customers with product information to assist them in determining appropriate products
Recommend additional products to meet customer needs
Respond to customer requests and questions regarding technical issues,
products and account information; analyzes and rectifies customer concerns using established procedures
Track sales activities and maintain customer database using a CRM program
Provide quotes, prepare proposals and enter orders in a timely and efficient manner
Follow up with customer for quotes, reports, orders, etc.
Coordinate with other departments to provide superior customer service
Achieve an advanced understanding of Rittal products
Other duties as assigned by the Inside Sales Manager
What you bring
Strong written and verbal communication skills, excellent interpersonal skills and an ability to work with diverse groups of people
Passionate about sales and technology
Strong commitment to personal excellence, self-motivated and resourceful
Entrepreneurial attitude
Excellent project management skills, ability to balance multiple priorities in a dynamic work environment
A team player with a “can do” attitude and strong customer service orientation
Capable problem solver that develops effective solutions for complex problems
French language skills are an asset but not required
Salary Range
$58000 - $63000 / year
Our success depends on our people. We are proud to be an equal opportunity employer and celebrate the diversity of the communities where we work and live. In accordance with our Accessibility Policy, reasonable accommodations in the hiring process will be provided upon request.