Job Title: Junior Desktop Support Location: Toronto, ON Type: 12 month contract Starts: As soon as possible Overview: Our client is seeking a Jr.

Desktop Support resource to become a part of the Desktop Support Team.

Role: -Provide desktop support for users with their PCs, laptop and Black

Berry issues -Repair/upgrade/support PCs, Laptops and or Printers -Provide excellent customer service to users with issues regarding hardware or software issues within assigned time frames -Provide excellent customer service; patient, polite, courteous support in a patient and professional manner Skills: -University or College Degree in IT (or equivalent, related working experience in IT) and A+ or MCSE certification. -Excellent English language communications skills (written and verbal) with a professional, courteous customer service focus -1 to 2 years of prior Desktop Support experience within a large Enterprise environment providing telephone, remote, desktop or deskside support (hardware/software support)



-Ability to work within a fast paced environment and make frequent work re-prioritization decisions -Qualified, outgoing and friendly disposition with reliable work ethic Technical Skills: -Experience supporting Windows XP, Vista and Win7 with a positive understanding of MS Office suite -Good understanding of basic TCP/IP protocol , VPN and WiFi technology -Strong Hardware break/fix experience (PCs, Laptops) -Experience working with Lotus Notes (Ver. 7 or 8) would be a definite asset though training will be provided -Experience should be comprised of supporting and troubleshooting hardware and software; capable of break fix support (hard drives, peripherals and exchanging or upgrading hardware and current PC/Laptops -Experience creating imaging (using Norton Ghost or RIS or ImageX or WDS) on PCs or Laptops. -Experience supporting Blackberry handheld devices; BES server support would be an asset.

📌 Jr Desktop Support Toronto
🏢 PeopleToGo
📍 Toronto