Do you enjoy building a rapport with customers and better understanding their needs?
Are you sales oriented?
If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!
We are currently in search of a career orientated person to join our Customer Service team, Electrical division. The position operates in a rapid paced, energetic, rewarding environment and will assume responsibility for all electrical counter sales and product returns while providing expertise as a member of the customer service team.
WHY WORK FOR US
Company paid advantages
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
#GIVEBACK Program
Personal Milestone Recognition Program
Safety shoe reimbursement
Perkopolis Partnership
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
DUTIES AND RESPONSIBILITIES
Responding to inquiries and processing incoming calls and orders
Purchasing materials for customers and sales negotiations
Sourcing materials for customers when currently not in stock
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
Counter Sales and handling returns as required
Other duties as required
SKILLS AND COMPETENCIES
Exceptional customer service
Ability to warm up and develop rapport with potential customers
Ability to develop long term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Self-motivated; able to function effectively both independently and as a member of a team
EXPERIENCE AND EDUCATION
Previous experience is an asset , but we are willing to train the right candidate
Knowledge of the electrical industry is considered an asset
Final candidates will be required to undergo an assessment and security screening, including a criminal record check.Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
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