Dollarama is hiring a full time, permanent Team Leader for their store in Kitchener, Ontario . This role involves leading and supervising store associates, managing daily store operations, and ensuring excellent customer service standards.

Responsibilities
Leading and supervising store associates, providing guidance and support
Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments
Ensuring excellent customer service standards are met
Conducting manager-on-duty tasks: managing breaks, time, and attendance
Implementing and maintaining visual merchandising standards based on company strategy
Addressing customer complaints and resolving issues promptly
Ensuring store safety and cleanliness standards are met
Performing cash management, store opening and closing duties as needed
Participating in the inventory process
Participating in employee training and performance evaluations





Requirements
Minimum of one (1) year of experience in the retail industry
Minimum of one (1) year of experience in team management
Ambition to progress within the company
Open availability required (day, evening, weekend shifts)
Proven ability to efficiently organize time and manage priorities
Positive leadership and communication skills
Ability to work in a energetic, fast‑paced and high‑volume environment

Benefits
Weekly pay
Paid vacation and Birthday Leave
Retirement Plan
Opportunities for Career Growth

Minimum 1 year of retail industry experience and minimum 1 year of team management experience. Open availability required including days, evenings, and weekends.
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📌 Team Leader Kitchener
🏢 Dollarama
📍 Kitchener