Job Summary We are recruiting for a Customer Service Representative for a direct hire chance in North York within a reputable manufacturing environment.

This role is ideal for a customer-focused professional who enjoys building strong B2B relationships, resolving inquiries, supporting assigned territories, and contributing to a collaborative team.

The successful candidate will join a tight-knit group with a supportive, open-door culture where professionalism, teamwork, and friendly service are valued.

This is a strong opportunity for someone with customer service experience who is looking for stability, a positive work setting, and the chance to grow with an established organization.

Key Responsibilities - Handle inbound customer calls and emails in a professional, courteous, and timely manner. - Process returns, respond to customer inquiries,



and provide accurate information to support issue resolution. - Support a designated customer territory while providing coverage for other territories as needed. - Identify opportunities to upsell products when appropriate and aligned with customer needs. - Maintain positive B2B customer relationships through reliable communication and service. - Work closely with internal team members to ensure customer requests are handled efficiently.

Compensation and Benefits - Salary range: $50,000 to $55,000 per year. - Direct hire chance. - 2 weeks vacation. - 5 personal days. - Benefits. - Reputable company. - Open-door policy. - Tight-knit team environment.

📌 Customer Service Representative Toronto
🏢 AppleOne
📍 Toronto