Overview
Headquartered in Toronto, the Canada Infrastructure Bank (CIB) is responsible for investing in new infrastructure projects. The CIB’s mission is to work with provincial, territorial, municipal, federal, Indigenous and private sector investor partners to transform the way infrastructure is planned, financed and delivered in Canada.

The Analyst, Business Systems will be based in Toronto and report to the Manager, Information Technology. The Analyst is pivotal in documenting business requirements, designing, developing and supporting business applications. The Analyst will collaborate closely with business stakeholders, IT leadership and cross‑functional teams to ensure that solutions are robust, scalable and aligned with organizational goals.

Responsibilities

Collaborate with stakeholders, project managers, developers and technical teams to identify, document, as well as manage business requirements and specifications

Ensure business requirements are complete, correct, consistent, concise and achievable, securing sign‑off from business owners

Establish and maintain strong partnerships with business users to determine optimal solutions for business and system needs

Set stakeholder expectations appropriately and effectively communicate complex concepts to non‑technical audiences

Design, configure, as well as deploy custom applications and automated workflows

Ensure solutions are efficient, compliant and meet business objectives

Act as a subject matter expert for Dynamics CRM and Charles River Private Markets (CRPM) applications and their integrations, including data synchronization,



error resolution and process optimization

Collaborate with CRPM teams to ensure accurate data mapping, timely refreshes and alignment with investment management workflows

Provide ongoing support, troubleshooting and guidance on business applications

Design, develop and deploy comprehensive reports using Power BI, ensuring data accuracy, insightful visualization and actionable analytics

Utilize advanced reporting techniques to translate complex business requirements into clear, interactive dashboards and reports

Develop and maintain technical documentation, training guides and FAQs

Integrate organizational change management practices into training and adoption strategies to ensure smooth transitions and high user engagement

Work effectively with cross‑functional teams to foster collaboration and drive results

Qualifications

Over five years of experience as an Analyst, Business Systems

Undergraduate degree in Information Systems, Business, Finance, Computer Science or equivalent

Able to work independently with excellent organizational and priority management skills

Excellent analytical and problem‑solving skills

Strong written and verbal communication skills

Sense of initiative,



entrepreneurial spirit

Experience with Microsoft Dynamics 365 (Sales, Marketing, Customer Engagement modules) and Power Platform (Power Apps, Power Automate, Power BI, Dataverse)

Experience with Charles River Private Markets or similar Investment Management systems, an asset

Certification in Microsoft Dynamics 365 and/or Power Platform (e.g., PL‑200, MB‑210, PL‑400), an asset

Experience with Business Central, an asset

Experience with Azure services (Data Lake, Synapse, Data Factory, etc.)

Robust proficiency in DAX, Power Query (M) and data modelling concepts

Experience with SQL and relational databases

Design and maintain data pipelines using Fabric Pipelines

Understanding of ETL processes and data warehousing principles

Best practices for governance and security for Power BI

Experience in agile methodologies and project management

English/French bilingualism, an asset

We thank you for your interest. Only those selected for further screening or an interview will be contacted.
At the CIB, we are committed to diversity and equitable access to employment opportunities. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Seniority level
Associate

Employment type
Full‑time

Job function
Information Technology

Industries
Investment Banking and Financial Services

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📌 Analyst, Business Systems (Ontario)
🏢 Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
📍 Ontario