About the job Senior ServiceNow Developer
Responsibilities

Provides tool or process solutioning recommendations to customer, as needed;

Performs operational administrative tasks, as needed;

Configures and develops on the VAs instance of ServiceNow including routine changes or configuration adjustments as directed by the customer;

Participates in Continual Service Improvement activities, as required by customer demands;

Participates in the configuration of current applications or suites during planning, development, and rollout phases;

Collaborates with other teammates in support of platform consistency and upgradability;

Plans and manages meetings to solicit feedback from stakeholders, as needed;

Participates in Agile and SAFe® ceremonies and produces deliverables associated with the goals to deliver value;

Assists with report configuration and maintenance, as needed;

Directly support the implementation of ServiceNow in the FedRAMP Cloud environment;

Partner with leadership to maintain and drive towards an aggressive and sustainable ServiceNow implementation;

Evaluate and work with the customer to define next phases of the ServiceNow roadmap;

Prepare and execute ServiceNow Automated Test Framework (ATF) test cases and test scripts;

Configure and maintain data integrations between ServiceNow and other systems;





Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application.

Requirements

Experience developing test scripts and plans;

Candidate must be able to handle a fast paced environment and multitask;

Experience working on an agile team;

LDAP/Active Directory knowledge;

Minimum of 7 years hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required;

Familiarity with LAN rev or a comparable lifecycle management platform is a plus;

Bachelor s degree in a Technical or Business field;

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features;

Experience in a Managed Services environment;

Working knowledge of configuration management and ITIL;

Experience designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation;

Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow;

Demonstrated experience assisting with ServiceNow configuration and deployment;

Effectively collaborate with other engineers remotely;

Self-motivated and able to work autonomously.

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📌 Senior ServiceNow Developer (Quebec City)
🏢 Optimal Growth Technologies
📍 Quebec City