Summary

Join our Long-term Care Volunteer team as a Reception Support Volunteer to welcome visitors, and help maintain a smooth-running, friendly front desk setting.

Location

2030 McNicoll Avenue
Scarborough, Ontario M1V 5P4

Opportunity Type

Ongoing - Start Anytime

Schedule

Immediately

Position Overview

As a Reception Support Volunteer, you will assist with various administrative tasks and ensure the smooth day-to-day operations of the reception area. You will help maintain a clean and welcoming environment for staff, visitors, and clients. This role is ideal for individuals with solid organizational, interpersonal, and communication skills.

Key Responsibilities
Manage daily reception duties, including answering phone inquiries, checking voicemails, receiving mail, and ensuring visitors and volunteers sign in/out.
Provide general information to callers and visitors.
Greet and assist guests and family members visiting the long-term care centers with inquiries.
Perform additional administrative tasks as assigned.

Qualifications and Requirements
Must be at least 16 years of age. However,



some roles may require a higher level of maturity or prefer adult candidates.
Robust communication skills in English, Cantonese, or Mandarin are required. However, certain roles may require the ability to interact with residents in their native languages.
Successful completion of the Tuberculosis (TB) screening and Vulnerable Sector Screening.
A genuine interest in helping residents with compassion, understanding, and patience.
Demonstrated dependability, initiative, flexibility, and reliability.
Willingness to attend additional training as needed.

Commitment & Locations
Available Monday to Sunday for 3‑4 hour shifts or as assigned.
A minimum commitment of 6 months is required.
The position will be at the Mon Sheong Scarborough Long‑Term Care Centre (2030 McNicoll Avenue, Scarborough, ON).

Volunteer Requirements
Willing to undergo a background or police records check.
Minimum 16 years old.
Willing to complete medical forms.
Fluent in Cantonese or Mandarin.
Willing to undergo a Tuberculosis (TB) test.
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📌 Reception Assistant Scltc Toronto
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