Customer Service Representative – U‑Haul

Responsibilities
Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
Use smartphone‑based U‑Scan technology to manage rentals and inventory.
Move and hook up U‑Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U‑Haul upon employment).
Drive a forklift (certification offered through U‑Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U‑Haul education through U‑Haul University.

Minimum Qualifications
Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.

Advantages
Paid holidays, vacation, and sick days (if eligible).
Career stability.
Gym Reimbursement Program (if eligible).
Prospects for advancement.
Valuable on‑the‑job training.




Complete Benefit Plan (if eligible).
RRSP payroll deduction plan.
Deferred profit‑sharing plan (if eligible).
You Matter Program (EAP).
Mindset App Program.
Wellness Programs.
Discounts on Apple products, Dell computers, hotels, and more.
$100 hiring bonus.
$300 cash bonus, paid immediately upon completion of U‑Haul Equipment Inspection and Verification through the 1‑2‑3 Punch Certification Program at retail stores.

Work Setting

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods staying stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs, assisted or unassisted.
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📌 Customer Service Representative Niagara Falls
🏢 U-Haul
📍 Niagara Falls