Step into the role of IT Help Desk Support Technician and solve complex issues. Bring your expertise in providing in office and remote support for diverse technical environments.

As a key player in our IT support team, you will assist small and medium-sized businesses by addressing their technical challenges. With over 2 years of experience, your skills in troubleshooting and configuration will shine as you manage both hardware and software. Effective communication and organization will be crucial to facilitating services for our clients.

Key Responsibilities:
• Provide comprehensive IT support for end-users
• Diagnose issues with Windows, MacOS, and mobile tech
• Assist in configuring network equipment like routers and switches




• Document all support activities in the ticketing system
• Coordinate with vendors for hardware and software solutions

Requirements:
• Technical diploma or equivalent experience
• At least 2 years in a technical support role
• Deep understanding of virtualization, Microsoft products
• Experience with group policies and Active Directory
• Excellent problem-solving and communication skills

Drive technical solutions and support high-quality service with your IT help desk expertise while thriving in a collaborative work environment.
#J-18808-Ljbffr

📌 IT Help Desk Support Technician Tackling Complex Technical Issues (British Columbia)
🏢 Canada Tubeform
📍 British Columbia