Become a key player in customer success as Tipalti's Onboarding Manager. Drive implementation projects for our advanced SaaS accounts payable solutions.
In this agile role, you will lead the onboarding of customers onto Tipalti's cutting-edge cloud-based platforms, blending your passion for customer service with technical expertise. Your 4+ years in project management and SaaS environments will enable you to deliver top-notch support while guiding clients through technical integrations and ensuring project success.
Key Responsibilities:
• Lead and manage customer onboarding initiatives
• Deliver seamless integration of accounts payable solutions
• Serve as a trusted advisor throughout the customer journey
• Oversee and track project timelines diligently




• Enhance internal documentation for team effectiveness
Requirements:
• 4+ years of SaaS implementation or consulting experience
• Bachelor's degree or relevant practical experience
• Solid communication, project management, and problem-solving skills
• Experience with ERP systems such as QuickBooks or NetSuite
• Ability to read and understand web technologies (HTML, API)
Join Tipalti to elevate customer onboarding experiences and showcase your expertise in delivering exceptional service.
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📌 Tipalti Customer Success Onboarding Manager Vancouver
🏢 Tipalti
📍 Vancouver