Bank of China (Canada) is seeking a agile Product Manager, Personal Banking to champion the growth and optimization of our Personal Banking offerings. This role is instrumental in elevating the client experience, enhancing product performance, and driving innovation in cross-border banking solutions . The ideal candidate is a strategic thinker with hands‑on experience in retail banking and a robust understanding of investment products.
Responsibilities
Lead the development, enhancement, and lifecycle management of personal banking products tailored to personal banking clients
Leverage market insights and client feedback to identify product improvement opportunities
Conduct performance analysis and segmentation to optimize product penetration and profitability
Maintain and update product documentation, policies, agreements, and fee disclosures to ensure compliance and clarity
Champion risk self‑assessments and ensure controls align with regulatory expectations
Act as a key liaison for resolving inquiries across branches and call centres
Deliver training programs to internal teams to strengthen product knowledge and sales effectiveness
Collaborate with BOC domestic branches and BOCHK to advance cross‑border GIC product offerings
Qualifications
Bachelor’s degree or above in Business, Finance, or a related field
Minimum 2 years of retail banking experience , preferably with a focus on investment or deposit products
Solid knowledge of Personal Banking products , operations, and client needs
Robust analytical and product management skills
Bilingual proficiency in English and Mandarin preferred due to frequent coordination with overseas branches
High attention to detail, problem‑solving mindset, and a customer‑first attitude
Accommodations
Accommodation: If you require accommodation during any part of the recruitment process, please contact our HR team — we are happy to support your needs.
EEO Statement
Bank of China (Canada) is committed to fostering an inclusive, equitable, and accessible workplace. We welcome candidates from diverse backgrounds. Only applicants selected for interviews will be contacted.
J-18808-Ljbffr
📌 Product Manager, Personal Banking Markham
🏢 Bank of China(Canada)
📍 Markham
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.