user support technician

Employer: CYBERMETEORS

Job details
Location: Edmonton , AB T6E 5P4
Work location: On site
Salary: $ 37.50 HOUR hourly / 32 to 35 hours per week
Terms of employment: Permanent employment Full time
Starts: as soon as possible
Vacancies: 2 vacancies
Source: Job Bank #

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Languages

English

Work setting
Relocation costs not covered by employer
Willing to relocate

Responsibilities
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems,



network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Computer and technology knowledge
MS Office
MS Windows

Security and safety
Basic security clearance

Transportation/travel information
Own transportation

Work conditions and physical capabilities
Rapid-paced workplace
Repetitive tasks
Attention to detail

Personal suitability
Productive interpersonal skills
Excellent oral communication
Organized
Team player
Ability to multitask
Time management
Honesty

Eligibility
a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until
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📌 User Support Technician Edmonton (Canada)
🏢 CYBERMETEORS
📍 Canada