Summary

The Specialist, Designated Beauty Advisor (DBA) develops deep, long-lasting client relationships to drive brand and personal sales and loyalty within the store. The DBA is responsible for achieving assigned brand sales targets while delivering expert product knowledge and exceptional customer service. The role supports brand marketing initiatives, in-store events, and cross-team collaboration.

Responsibilities
Consistently deliver extraordinary service to all customers and exceed personal and brand sales targets
Build and maintain a loyal personal client base through acquisition, development, and retention activities
Share expert product knowledge with the selling team and attend all educational sessions and vendor trainings
Drive brand sales through event execution, marketing prospects, and assortment recommendations




Perform floor recovery, visual merchandising, price changes, and other sales support tasks
Communicate regularly with clients via phone, mail, and electronic methods and resolve customer service issues

Requirements
High school diploma
Minimum of 2 years experience in a commission-based sales environment
Prior luxury retail product specialist experience preferred
Fully bilingual in French and English
Able to work a versatile schedule including nights, weekends, and holidays
Entrepreneurial, competitive, team-oriented, and able to multitask with minimal supervision
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📌 Specialist, Designated Beauty Advisor Dba Toronto (Canada)
🏢 BROBSTON GROUP
📍 Canada